We, at Hooriya Store, respect the privacy of our customers and are committed to protecting their personal data. We promise to collect and use data in a transparent and responsible manner. Please read this page carefully to understand how we collect and use the personal data you provide to us, as well as the options available to you regarding your data.
Information collected:
We collect certain personal information from customers, including name, address, phone number, email address, and payment information. We collect information related to your purchases, browsing habits, and website usage details. We also collect technical information, including IP address and web browser information.
We collect various information about our customers and website visitors, including:
Personal information you provide to us when registering on the website or making a purchase, such as name, address, phone number, email, and payment details.
Information we automatically collect when you use our website, such as your IP address, the website you came from to reach our website, the pages visited on our website, and the time spent on those pages.
Your payment information, which is processed by relevant payment processors, and we do not store this information.
How information is collected:
We collect information through our website and through the payment and shipping services used to complete the purchase process. We also use tracking technologies such as cookies and caching to collect information about browsing habits and user experience.
We collect the above-mentioned information through:
Registration on our website and making a purchase.
Using our website and mobile applications on smartphones, tablets, and laptops.
Information you provide to us when contacting our customer service team via email or phone.
Information about you, your device, and your activity on our website, including IP address, device ID, operating system, web browser, and the pages you visit on our website, which helps us improve the user experience and provide services better and more efficiently.
Information we obtain from external sources, such as social media platforms when you share information about yourself or your interaction with us on these platforms.
Information obtained by our partners, such as marketing and advertising partners, which can help us improve the user experience and provide appropriate offers and services to you.
These pieces of information are generally collected to enable us to improve our services and provide a better user experience. They help us understand your interests and preferences to deliver products and services that suit you. They also help us identify any service issues and work on improving them.
Personal information is not collected without explicit consent from you, and you can choose not to provide some of this information. However, this may affect our ability to provide some services and offers in full.
Purposes for which information is collected:
At Hooriya Store, we are committed to protecting the privacy of our customers and handling all personal information collected through the store in a confidential and secure manner, according to the highest standards of proper security. We collect personal information provided by customers to us for specific purposes only, which include:
Improving and customizing our services: We use customer information to understand their interests and requirements and constantly improve our services, ensuring an ideal shopping experience for each customer.
Managing payment and shipping operations: We need some personal information to enable us to process customer orders and securely deliver them to the designated shipping address.
Communicating with customers: We use some personal information to communicate with customers and inform them of new product updates, services, special offers, and other important information.
Determining who the information is shared with:
Determine who information is shared with:
We will not sell or rent any of our customers’ personal information to third parties. However, we may share customer data with our affiliates that are subject to this policy. We ensure that any party with whom we share information will adhere to our privacy policy and maintain confidentiality and security.
We should note that in some cases, personal information may be provided to us by customers that includes information about other people (for example, delivering orders as gifts). In this case, customers must ensure that they obtain the consent of the relevant persons before sharing this information with us.
Options available to customers:
We offer our customers multiple options to control the information collected and used. Customers can, for example, choose not to provide us with certain personal information, or choose not to receive emails or SMS messages from us. Customers can also view the information collected about them and update or modify it as necessary. Customers can also request that we delete information that is still stored with us. We strive to provide easy-to-use and effective options for our customers to control their personal information and protect their privacy.
We have several choices available to customers regarding the personal information they provide to us. When it comes to that information, customers have the right to:
Access personal information collected about them.
Modify or update personal information collected about them.
Delete personal information collected about them.
Stop receiving promotional email from us.
Security and privacy:
We consider the security of our customers’ personal information to be extremely important, so we take security measures to protect this information from unauthorized access, illicit use, alteration or disclosure. We use advanced technologies and tools to protect customer information, including encrypted communications and identity verification techniques.
We also ensure that our employees are trained to protect the privacy and security of our customers’ personal information. We follow strict policies for accessing and using customers’ personal information only for the purposes specified in this Privacy Policy.
Furthermore, we advise our clients to take the necessary personal protection measures, such as updating anti-virus software, using strong passwords and changing them periodically. We also advise against sharing personal account information with any untrusted person or website. We are committed to maintaining the security and confidentiality of customer information, and we take appropriate security measures to prevent unauthorized access to the personal information we collect and maintain. In the event of a security breach on our site or unauthorized use of customer information, we will promptly notify affected customers and take necessary measures to prevent a recurrence of this incident in the future. We reserve the right to change our privacy policy at any time, and we will update this page when any changes are made.
Cookies:
Houria Store uses cookies to improve users’ experience and personalize content. The information contained in cookies is collected anonymously and does not contain any personal information. The user can disable cookies through his or her browser settings, but this may affect some of the features and functionality offered by the store.
Store compliance with laws and regulations:
Houria Store is committed to complying with all applicable laws and regulations, including the General Data Protection Regulation 2018 (GDPR) and other laws related to privacy and data protection. The Privacy Policy is updated periodically to comply with any changes in laws and regulations.
How to use the information:
We at Houria use the information we collect only for the purposes disclosed in our privacy policy. The information is used to process orders and shipping, improve and customize the Services to customer needs, develop and improve our website and analytics, communicate with customers and provide technical support.
Changes to the Privacy Policy:
We may update our Privacy Policy from time to time, and will notify customers of any changes in an appropriate manner, such as by sending an email to the email address we have on file or posting a prominent notice on our website. Please review our Privacy Policy regularly for any updates.
At Houria, we take our customers’ privacy seriously, and we understand how important it is to protect their personal information. Therefore, we are committed to keeping your personal information strictly confidential, and we guarantee that it will only be used for the purposes disclosed in our privacy policy.
Please check this page periodically for any changes to the Privacy Policy. If you have any questions or inquiries about the privacy policy of our online store, please contact our customer service team.